Operations Support Role in Toronto

Step into the role of Operations Support in a hybrid model based in Toronto. This 12-month contract emphasizes optimizing operations and supporting merchant partners effectively.
If you have 1-3 years of experience in logistics, customer success, or project management, this position is tailored for you. You'll utilize your advanced analytical skills in Microsoft Excel to monitor operational metrics and develop actionable insights while fostering collaboration across teams to enhance restaurant partner relationships.
Key Responsibilities:
• Analyze operational data for improved efficiency
• Serve as an escalation point for merchant support
• Identify gaps in processes and implement solutions
• Build dashboards and extract insights using SQL
• Engage with Sales and Product teams for enhancements
Requirements:
• 1-3 years in operational or customer-focused roles
• Bachelor’s degree in Business or related field
• Proficient in Microsoft Excel and data model...