Operations Support Analyst (L2 - Back Office)

About Symbos

Established in 1991, Symbos is an Australian‑founded group delivering critical operational, technology and support services to organisations where accuracy, compliance and performance matter. Our teams work across complex systems and high‑volume environments, supporting continuous improvement through disciplined processes, clear communication and practical problem‑solving.

About The Role

We’re looking for an Operations Support Analyst (L2 – Back Office) to join our team. This role is focused on evidence‑based investigations, operational data accuracy and system support within a high‑volume, compliance‑focused environment.

You’ll investigate supplier invoice disputes, analyse system and operational data, respond to user queries, and clearly document outcomes for internal stakeholders and suppliers. You’ll also support ongoing system and process improvements by identifying data issues, workflow inefficiencies and recurring tr...