Operations Supervisor - Montreal

Job Summary

The Operations Supervisor is responsible for planning and coordinating daily and weekly workloads to support departmental and facility objectives, while exemplifying the organization’s core values of integrity, diversity, and delivering results. This role leads the operational team by providing clear direction, fostering relationships and development, as well as optimizing performance. By effectively managing people, processes, and resources, the Operations Supervisor drives revenue growth, enhances technical productivity, and ensures a consistently high level of customer satisfaction.

Key Responsibilities

• Lead workforce planning to ensure appropriate staffing levels that support operational excellence and business continuity.
• Champion recruitment, hiring, onboarding, and performance management to build and retain a high‑performing team.
• Set the standard for professional conduct and ethical decision‑making, fosteri...