Operations Supervisor

Crescendo Staffing and Business Consulting Inc.

On-site - Manila 1-3 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Commission, Performance Bonus

Government Mandated Benefits

13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays

Professional Development

Job Training

Job Summary

The Operations Supervisor is responsible for overseeing day-to-day contact center operations, ensuring service quality, compliance, and operational efficiency. The role requires strong experience in insurance operations, team leadership, and performance management, with a focus on billing accuracy, account management, and policy servicing.

Qualifications

• 1–2 years of pure insurance experience , preferably in:
• Account management
• Minimum of 2–3 years of contact center experience
• At least 1 year in a leadersh...