Operations Supervisor at The Brick

Elevate customer service as an Operations Supervisor at The Brick. Lead a team to achieve excellence in merchandising and customer satisfaction within a retail environment.
The Brick is looking for a dedicated Operations Supervisor to enhance our management team. You will focus on recruiting and developing staff, handling customer service issues, and ensuring inventory accuracy. Join a dynamic team that values customer-first service and offers opportunities for career growth.
Key Responsibilities:
• Maintain excellence in merchandising and customer service
• Recruit, hire, and coach staff effectively
• Resolve escalated customer service issues
• Ensure complete customer satisfaction on every visit
• Monitor and accuracy of store inventory levels
Requirements:
• High school diploma or equivalent required
• 2+ years of customer service or sales experience
• Previous supervisory experience is an asset
• Strong problem-solving and communication skills