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Operations Specialist

Glovo

Tunis, Tunis, Tunisia full-time May 30, 2026

Found Description

Job Description

 

Join us as a Glover Specialist and become a key member of Glovo's local support team! We offer a challenging and dynamic environment with many opportunities for learning and development.

THE JOURNEY

  • Assist couriers on a diverse range of topics, varying from app. functionalities to payments and other topics they face on a day to day basis. 

  • Be responsible for implementing processes and optimizing strategies involving the acquisition and retention of the couriers.

  • Provide logistic support regarding the distribution of the seasonal work equipment.

  • Be involved in setting and achieving the onboarding targets in the designated cities, while making sure that the overall operation performance is met.

  • Manage scheduling, attendance and the general administration of Info-Sessions while supporting daily operations through operational supervision and analysis of KPIs

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