Operations Specialist, Investor Communications

Responsibilities

• Assist in the preparation and review of investor documentation, including agreements, disclosures, and compliance-related materials
• Ensure Investor Communications requests are processed while adhering to processing deadlines
• Perform regular reconciliation to ensure compliance
• Work with and provide assistance to internal and external stakeholders
• Be responsible for ensuring that customer inquiries are completed in accordance with service level agreement guidelines
• Ensure that inquiries are responded to in a professional and timely manner and escalating issues to management
• Aid in the onboarding of new clients and provide supervisory oversight of communications to ensure adherence to regulatory requirements
• Review and complete supervisory oversight and provide updates to management regarding any issues with client documentation or regulatory compliance
• Ensure all investo...