Operations Specialist for Marketplace Health

Elevate your career as an Operations Specialist focused on Marketplace Health in Toronto, ON (Hybrid). This role emphasizes optimizing operations and providing key support to restaurant partners.
As part of a 12-month contract, you will analyze operational metrics, assist enterprise and SMB partners with issue resolution, and identify areas for process improvement. Collaboration with various teams will enhance your impact while managing data insights for strategic decisions.
Key Responsibilities:
• Analyze delivery times and order cancellation rates
• Support enterprise and small restaurant partners
• Identify operational gaps in the delivery lifecycle
• Utilize SQL and Excel for data-driven insights
• Collaborate with Sales, Account Management, and Marketing
Requirements:
• 1–3 years of professional experience in operations or logistics
• Bachelor's degree in relevant fields such as Business
• Advanced knowledge of Excel and Google Sheets
• Preferre...