Operations Representative (Xico)

Address: Pico de Verapaz 435, Piso 6, Colonia Jardines en la Montaña, Alcaldía Tlalpan, C.P. *****, Mexico City, Mexico

Work Hours: Monday - Friday, 8:00–17:30 (including 1 hour lunch)

About the Job

Responsible for coordinating ground logistics and equipment control to ensure efficient inland operations, cost accuracy, supplier compliance, and optimal service to internal and external stakeholders.

Key Responsibilities

• Coordinate train movements and local trucking for import and export shipments.
• Dispatch and monitor all door‑move job orders, ensuring timely creation, accuracy, and supplier appointment compliance.
• Communicate directly with suppliers regarding availability, performance issues, missed appointments, and service shortfalls.
• Handle service exceptions and recovery actions within company guidelines.
• Coordinate with Operations/Procurement teams regarding concerns related to suppliers, power av...