Operations & Property Manager

Operations & Property Manager (Boutique Hotel)

Position Summary

The Operations & Property Manager is responsible for overseeing the daily operations of the boutique hotel, ensuring excellent guest relations with efficient hotels management experiences , and effective HR administration. His/Her role is to ensures smooth hotel operations, maintains property standards, manage staff performance, and drives operational excellence, growth and profitability .

Key Responsibilities

Manage the day-to-day operations of the hotel.

Supervise Front Office, Housekeeping, Maintenance, and other operational teams.

Ensure high standards of guest service and promptly resolve guest concerns.

Oversee property maintenance, repairs, and preventive maintenance programmes.

Manage recruitment, onboarding, staff scheduling, performance evaluations, and employee relations.

Ensure complian...