Found Description
The Operations Manager is a key leadership role at Delta Bingo & Gaming, responsible for ensuring an exceptional guest experience while maintaining full compliance with all regulatory requirements and internal policies.
Key Responsibilities
Operational Management
- Ensure smooth operation of both front-of-house and back-of-house functions, with attention to food safety, cleanliness, and customer experience.
- Manage daily cash handling procedures, including balancing floats, preparing deposits, and verifying financial reports.
- Lead monthly inventory checks and prepare relevant financial documentation for stakeholders.
- Maintain full compliance with all regulatory and legal standards, including AGCO and OLG requirements.
- Supervise, motivate, and support staff to ensure consistent performance and engagement.
- Provide coaching, recognize achievement, and address performa...