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Operations Manager (Relocation To Melilla)

Pentasia

melilla, kingdom of spain, Spain Full-time June 07, 2026

Found Description

Head of Customer Service


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Growing international iGaming operator is looking for a Head of Customer Service to lead onsite support operations from its Melilla office.


The role will focus on player support performance, team management, escalations, service quality, and operational improvements across regulated markets.


Requirements:

- Strong iGaming Customer Support leadership experience

- Experience managing operational/support teams

- Understanding of player operations, RG, payments and escalations

- Fluent Spanish and English

- Salary circa €50-55k

- Hands-on and office-focused xhfqzwm mentality


Location:

- Melilla based, relocation, or weekly travel from Ma...

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