Found Description
Overview
Reporting to the Senior Director of Franchise, the Franchise Operations Manager will be responsible for providing Operations and Merchandising support to Brick Franchise stores across the country.
Responsibilities
- Perform store visits for new openings, closings, conversions, or underperforming stores.
- Review brick operation and merchandising policies, communicating them to franchise stores via email or conference calls.
- Provide operational training on daily, monthly, and inventory balancing, sales tax and surcharge remittances, expense statements, and PAD notices to new owners during the opening process.
- Act as liaison between Brick corporate and franchise stores; review daily reporting and communicate findings to stores.
- Communicate with stores not meeting minimum standards to drive consistency and performance.
- Support operational improvements through training, leadership, and resolution of balan...