Found Description
Are you someone who excels at leading teams, analyzing performance, and driving results? Do you take pride in coaching leaders and ensuring operations meet the highest standards? If that sounds like you, we’d love to hear from you!
ClearSource is seeking a driven Operations Manager to lead team performance, strengthen leadership capabilities, and ensure alignment with internal and client expectations.
What you will do as an Operations Manager
- Define, refine, and communicate role expectations for all positions under management on a quarterly basis.
- Facilitate ClearSource leadership training for new leaders and reinforce the model consistently across all leaders.
- Develop and maintain highly visible KPI reports to track progress against program goals for both production and supervisory teams.
- Update the People Analyzer for all direct reports on a weekly basis.
- Lead a weekly team meeting with direct repor...