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Operations Manager

Infosys Consulting

kuala lumpur, kuala lumpur, Malaysia Full-time July 16, 2026

Found Description

The Operations Manager is responsible for the day-to-day operational management , ensuring service stability, performance control, and effective coordination across multiple service towers and suppliers. The role acts as the central point of operational control , driving issue resolution, escalation management, and service continuity throughout the TSA lifecycle.

Key Domain Areas

  • C&P Data
  • Castrol Europe, Meta, GSC and GME
  • Castrol ASPAC, India and Smart Monitor
  • Castrol Americas & Foundation and Castrol ERP
  • Refinery

Key Logistics

  • Duration: approx. 9-12 months

Key Responsibilities

Service Operations Management

  • Oversee daily operations across all TSA service towers
  • Ensure services are delivered in line with agreed scope, KPIs and operational priorities
  • Monitor service performance, identify risks, and take p...

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