Operations Manager I International Broker

Overview
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International insurance brokerage specializing in corporate clients and currently experiencing a strong growth phase and expansion of its operations in Spain.

Responsibilities

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• Manage the operational lifecycle of insurance policies, including issuance, renewals, endorsements, amendments, and certificates.
  
• Maintain and update information across internal systems and databases.
  
• Monitor policy renewals and oversee portfolio administration activities.
  
• Coordinate with insurers, clients, and internal stakeholders.
  
• Supervise invoicing processes, policy records, and account reconciliations.
  
• Prepare operational reports and monitor service-related KPIs.
  
• Design, document, and continuously improve operational processes.