Operations Manager | Future Head of Ops and COO

Were looking for an Operations Manager who can take ownership of all day-to-day operations bring structure and efficiency and eventually grow into a Head of Ops then potentially COO.

Tasks

• Managing all daily operations across the company
• Coordinating internal teams (support creative logistics media buyers)
• Ensuring smooth execution of orders customer support workflows and timelines
• Implementing processes SOPs and operational improvements
• Monitoring KPIs and maintaining operational dashboards
• Managing communication with suppliers partners and external services
• Supporting product launches and peak seasons (Black Friday new brands)
• Troubleshooting operational issues and unblocking bottlenecks
• Overseeing or coordinating website updates and changes when needed
• Preparing the operational infrastructure for scale: new brands more volume more complexity...