Found Description
Take charge of service operations as the Operations Manager for Service Dispatch at a leading Quebec company located in Anjou. Your leadership will ensure top-tier service delivery.
This key position, based fully on-site, involves managing a dynamic service team and fostering operational excellence. Ideal candidates will have extensive management experience in dispatch services and demonstrate bilingual capabilities to effectively communicate across the client base. You will collaborate with executive leadership to enhance operational procedures and service quality consistently.
Key Responsibilities:
• Lead and motivate the dispatch operations team
• Facilitate communication between dispatched teams and the office
• Resolve complex requests from institutional clients
• Manage urgent operational needs promptly
• Oversee validation of service contracts and quotes
Requirements:
• Significant experience in operations management or dispatch
• Fluency in French ...
This key position, based fully on-site, involves managing a dynamic service team and fostering operational excellence. Ideal candidates will have extensive management experience in dispatch services and demonstrate bilingual capabilities to effectively communicate across the client base. You will collaborate with executive leadership to enhance operational procedures and service quality consistently.
Key Responsibilities:
• Lead and motivate the dispatch operations team
• Facilitate communication between dispatched teams and the office
• Resolve complex requests from institutional clients
• Manage urgent operational needs promptly
• Oversee validation of service contracts and quotes
Requirements:
• Significant experience in operations management or dispatch
• Fluency in French ...
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