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Operations Manager, External Fulfillment

Amazon

são paulo, são paulo, Brazil Full-time June 26, 2026

Found Description

DESCRIPTION
The Central Operations Manager is the leader of the centralized operational support team of External Fulfillment (EF). This person is responsible for: i) defining operational metrics goals, ii) driving sellers to meet these goals, iii) leading business reviews, iv) leading initiatives to improve seller productivity and operational excellence v) solve blockers for scaling, vi) creating and iterating mechanism, vii) benchmarking best practices with other countries. The Ops Manager leads a team that contacts partners premises to inspect the operational procedures and controls, inventory and resources dedicated to Amazon. This team also coaches our partners to improve productivity, reduce errors and invest to support growth.
Key job responsibilities
This person is responsible for:
1) Defining annual goals for the key metrics;
2) Inspect metrics and lead actions to bridge gaps; 3) Provide direction for your team;
4) Influence exental fulfillment business team a...

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