Operations Manager (Ecommerce) (Xico)

Company Introduction

Company Introduction

Responsibilities

• Own and elevate operations to allow founders to focus on creative direction and brand growth.


• Build an efficient operations infrastructure that supports scale across logistics, CX, inventory, finance, and HR.


• Launch new products seamlessly, ensuring processes for inventory, timelines, suppliers, and marketing coordination are in place.


• Introduce and lead a company-wide management training framework.


• Design systems and dashboards for tracking company performance metrics.


• Establish a lightweight but effective cadence of internal reporting and accountability across functions.


• Act as the operational glue between founders, bridging different working styles and reducing internal friction.


• Manage weekly inventory, supplier communication, and cross-functional meetings...