Operations Manager

Role purpose

Lead the delivery of safe, compliant and high-performing centre operations, ensuring excellence across presentation, security, maintenance and customer experience. As a key leader, you’ll manage contractors, oversee budgets and drive strategic initiatives that enhance asset performance and long-term sustainability, while partnering closely with the Centre Manager and broader team.

About the Role

Lead and develop a high-performing team, driving capability, engagement and performance outcomes

Oversee end-to-end centre operations including contractor management across cleaning, security and building services

Ensure compliance with safety, risk and regulatory requirements, including emergency management and essential safety measures

Manage operational budgets, monitor costs and identify opportunities to optimise spend and improve efficiency

Deliver capital projects, ESG initiatives and operational improvements...