Operations Manager [Cross Border]

Overview

Takealot.com, a leading South African online retailer, is seeking a highly talented Operations Manager to join our team in Cape Town. This is a senior role reporting to the Head of Cross-Border Commerce . Takealot is building a cross-border commerce business unit from the ground up, enabling international sellers to reach South African consumers through Africa's leading e-commerce marketplace.

The Operations Manager, Cross-Border Selling is responsible for designing, implementing, and continuously improving the systems, processes, and performance frameworks that make this channel operate at scale — spanning the full seller lifecycle from registration and onboarding through to fulfilment, inventory management, and seller performance. This role is the operational backbone of the cross-border channel: it sets the standards, builds the infrastructure, and drives the collaboration that enables international sellers to succeed on Takealot while d...