Operations Manager, Consumer Financing (Toronto)

Clutch is building a consumer financing capability from the ground up to offer customers a simpler, more transparent way to finance their vehicle, while supporting scalable growth with a disciplined lending platform.

About the Role

We’re hiring an Operations Manager, Consumer Financing to help build and scale the operating engine behind Clutch’s lending program. This is a high-ownership, hands‑on generalist role for someone who can run key processes, solve messy problems, and improve the system as we grow.

What You’ll Do

• Own day‑to‑day financing operations: build, run, and continuously improve workflows across the financing lifecycle (origination, documentation, underwriting support, funding, servicing coordination, and collections support).
• Maintain operational cadence, deal tracking, escalations, exception handling, and internal SLAs to keep deals moving.
• Ensure operational quality through checklists, controls, and strong d...