Operations Manager at Samsung Canada

Drive operational excellence as an Operations Manager at Samsung Electronics Canada. This full-time role focuses on order management and process improvement in a supportive environment.

As a mid-level Operations Manager, you will lead a team in ensuring accuracy and efficiency in the end-to-end order management process. Your operational support will encompass sales, logistics, and customer relations. Emphasize process enhancements to keep standards high and establish solid relationships within the organization.

Key Responsibilities:
• Manage order processes for external and internal customers
• Lead a local and outsourced team for operational support
• Improve order management policies for enhanced efficiency
• Develop KPIs for order tracking and reporting
• Optimize processes related to product returns and sample management

Requirements:
• 5-7 years of experience in operations and order management
• Profi...