Found Description
About the Role
We are seeking an Operations Manager to lead one of our Delivery Stations.
Responsibilities- Managing an environment concerning the delivery of Amazon orders directly to our customers on a 24/7 basis.
- Managing day‑to‑day relationships with multiple Delivery Service Providers (DSPs).
- Driving operational goals and metrics for your Delivery Station and communicating the vision to your team.
- Presenting operational metrics regularly to the senior leadership team.
- Problem‑solving for closing gaps between performance and goals.
- Hiring and developing top talent; creating and implementing a talent plan for the site including acquisition, performance, career management, learning and development, succession planning, and employee engagement.
- Working with key business partners such as Transport & Sortation, DSP Management, Finance, Loss Prevention, IT, HR, ACES and Engineering.