Operations Leader: Contact Center Performance & Growth

IntouchCX is looking for an Operations Manager to oversee operational activities and contribute to the strategic direction of the campus. This role involves managing teams, ensuring performance metrics compliance, and coaching Team Leaders.

The ideal candidate has at least 5 years in the contact center industry and 3 years in an operations management role. Strong leadership, communication skills, and a positive work ethic are essential. Join a company committed to developing its employees and delivering excellent service.