Operations & Expansion Manager(Cafe Chain)

This role is responsible for the culture and overall leadership and direction of the stores. This role is responsible for ensuring team engagement, execution of goals (Brand development & Expansion, finding new location and project management), setting expectations and applying accountability, and the overall experience of the Brand. This role creates success through a commitment to Team, Guest and Quality and bringing the Core Values to life daily.

Strategy: Implementing Operations strategy in coherence with the brand image and identity.

• Objectives: Planning, implementing, controlling and adjusting new operational strategy objectives
• Industry awareness: Up to date with latest industry trends and best practices.
• Leads a team of Branches managers
• Heads country’s Retail Stores team to deliver the brand story and customer experience through performance management. Establishes clear team objectives and individual goals.
• An...