OPERATIONS EXECUTIVE

ROLE OVERVIEW

The Operations Executive is responsible for keeping our day-to-day business running smoothly and accurately. This role sits at the centre of our operations - owning the health of our business systems (ERP & CRM), turning raw data into actionable insights, procuring inventory at the right price and time, and ensuring every customer order is fulfilled correctly and on schedule.

You will work closely with the Sales and Finance teams, acting as the operational backbone that connects people, processes, and systems.

KEYRESPONSIBILITIES

1. Systems Administration (ERP & CRM)

• Maintain, configure, andtroubleshoot the company's ERP system (inventory, purchasing, sales ordermodules) to ensure data accuracy and system uptime.
• Manage CRM data integrity - updatecustomer records, monitor pipeline entries, and enforce data entry standardsacross the sales team.
• Coordinate with software ...