Operations Executive

Job Description:

The purpose of this role is to manage a team and provide direct support to delivery teams and their clients providing operational support of one or more elements of the end-to-end client lifecycle, including onboarding through offboarding, as well as campaign coordination, budget maintenance, reporting, and audit.

Key Responsibilities

1. Governance & Operational Management
   • Establish and run DGS Philippines operational governance , including cadence, forums, decision tracking, and escalation management
   • Act as the primary point of coordination between local leadership and the global DGS network
   • Ensure consistent application of global DGS operating standards, policies, and controls
2. Unified Data & Reporting
   • Own the end-to-end operational data model for DGS Philippines
   • Ensure accurate, timely, and automated feeding of Philippines data int...