Operations Director - Hybrid Role (Winnipeg)

Take charge as the Operations Director at Transworld Systems Inc. in Toronto, Ontario, with a hybrid work model. This influential role combines leadership, strategic oversight, and operational transformation. Key Responsibilities

Execute operational strategies that drive performance and improvement Lead teams to monitor trends and implement corrective actions Establish productivity and customer experience standards Collaborate across HR, Training, and support functions Provide oversight on financial discipline and resource planning Requirements

Over 15 years of experience in leadership roles Expertise in BPO, operations, and compliance frameworks Strong analytical skills and capability in data‑driven decision‑making Proven ability to influence in a global, matrixed setting Bachelor’s degree required; MBA preferred

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