Operations Director

An executive search firm, Monroe Consulting Group Philippines, is recruiting on behalf of outsourced accounting and business services company that provides end-to-end financial and operational support to global clients, particularly in bookkeeping and accounting practice environments. Our esteemed client is seeking an Operations Director for a hybrid role, requiring on-site work two to three times a week at their office in Clark.

About the Role

The Operations Director plays a critical role in overseeing the day-to-day operations of the business, ensuring the efficient delivery of high-quality services to our clients. This individual will be responsible for managing the practice's internal operations, coordinating between NZ and PH team, and ensuring that financial data and records are accurate, timely, and compliant. This person will analyse key practice metrics such as billable hours, client acquisition costs, and utilisation rates (productivity and write offs)...