Operations Director, BPO Leader (Barranquilla)

Lean Solutions Group is seeking an Operations Director in Barranquilla to oversee operational performance, implement company policies, and ensure client satisfaction. The ideal candidate will provide strategic leadership across teams and demonstrate strong business acumen.

Responsibilities include managing operational budgets, workforce planning, and driving process improvements. Candidates should possess a Bachelor’s degree and experience in BPO environments, along with strong analytical and reporting skills.