Operations Coordinator

**Intelcom | Dragonfly**With more than 100 sorting stations and operations across three continents, **Intelcom | Dragonfly** is Canada’s leader in last-mile logistics. Our vision is clear: **to deliver fast, accurate, and reliable service powered by cutting-edge technology**.**Your Role: At the Heart of the Chain**Salary Range.**Core Duties:*** Assist in unloading trailers and verify freight against manifests* Scan, sort, and process packages, including defective items and returns* Conduct van audits and support sorting operations* Support and assist shipping, receiving, dispatching, and inventory management* Support and maintenance warehouse systems and ensure operational efficiency.* Process returns and complete required documentation in accordance with SOPs* Handle customer pickups and (front desk assistance to customer)* Resolve delivery issues by following SOPs and coordinating with relevant teams* Escalate special cases to management when needed* Print labels and prepare required...