Operations Coordinator Fredericton

Overview

Intelcom | Dragonfly With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canadas leader in last-mile logistics. Our vision is clear: to deliver quick, accurate, and reliable service powered by cutting-edge technology. Responsibilities

Assist in unloading trailers and verify freight against manifests. Scan, sort, and process packages, including defective items and returns. Conduct van audits and support sorting operations. Support and assist shipping, receiving, dispatching, and inventory management. Support and maintenance of warehouse systems and ensure operational efficiency. Process returns and complete required documentation in accordance with SOPs. Handle customer pickups and front desk assistance to customers. Resolve delivery issues by following SOPs and coordinating with relevant teams. Escalate special cases to management when needed. Print labels and prepare required documentation. Process broker retur...