Operations Coordinator Fredericton

Overview

Intelcom | Dragonfly With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canadas leader in last-mile logistics. Our vision is clear: to deliver quick, accurate, and reliable service powered by cutting-edge technology.

Responsibilities

• Assist in unloading trailers and verify freight against manifests.
• Scan, sort, and process packages, including defective items and returns.
• Conduct van audits and support sorting operations.
• Support and assist shipping, receiving, dispatching, and inventory management.
• Support and maintenance of warehouse systems and ensure operational efficiency.
• Process returns and complete required documentation in accordance with SOPs.
• Handle customer pickups and front desk assistance to customers.
• Resolve delivery issues by following SOPs and coordinating with relevant teams.
• Escalate special cases to man...