Operations Coordinator

Operations Coordinator
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Based in France, Belgium or Spain.

Responsibilities

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• Run insurance or health services processes.
  
• Ensure day‑to‑day follow‑up and monitoring of operations.
  
• Flag risks and opportunities.
  
• Operate processes such as invoicing, claims treatment, provider network management, and internal team support.
  
• Contribute to the definition and ownership of monitoring schemes to track volumes, efficiency, SLAs, and identify risks and improvement areas.
  
• Supervise partnerships (e.G., teleconsultation, claim operators) and participate in negotiation rounds.
  
• Perform controls to verify correct decisions and identify training needs.
  
• Escalate feedback, help p...