Operations Coordinator at SharkNinja

Become an integral part of SharkNinja in Montreal as an Operations Coordinator, managing order processing and enhancing customer service. This hybrid role focuses on accuracy, problem-solving, and communication.
The Operations Coordinator will ensure orders are processed accurately for major retailers while collaborating with both internal stakeholders and external transport carriers. Candidates will utilize AI tools to facilitate workflow and must possess strong analytical skills along with attention to detail. Your contribution will be key to achieving on-time delivery metrics and improving operational efficiency.
Key Responsibilities:
• Process orders and verify inventory availability
• Handle logistics and route orders via EDI
• Proactively open-order files indicating routing issues
• Review results weekly with Sales teams
• Identify solutions for escalated issues
Requirements:
• University degree in Commerce preferred
• 2+ years in customer service or...