Operations Client Service, Senior Associate

Why This Job Is Important

State Street Global Delivery provides asset owners and asset managers with essential tools for investment solutions, including custody, accounting, fund administration, and alternative asset services. Your role helps clients make better investment choices and generate wealth for their customers.

Responsibilities

• Respond promptly to inquiries from external and internal clients (COEs, BU Shared Services and BU Accounting Operations).
• Assist with account administration tasks such as account openings, billing setup, tax reclaims/documentation, market openings/exits/updates, security registration, system access/ID administration, and FAR setup.
• Provide online support for various client‑facing applications.
• Produce client‑customized reports and collect data for customer report cards.
• Collect data for risk and compliance reporting.
• Escalate unresolved issues to managers or officers.