Operations Business Manager (Xico)

OpportunityThe Operations Manager will ensure the supervision of the Mexico City teams and act as a brand ambassador of the ABC in the region.The role works in close alignment with the ABC Leader in implementing the Governance structure, engaging in strategic placement, business scope discussions and focused on improvement initiatives via digital transformation.RequirementsUniversity degree7+ years of experience in a fast-paced, customer-focused environment with direct customer contactExperience managing people or leading teams for at least 4 yearsExperience in business management, handling direct or indirect customersProven leadership skillsStrong customer focus, proactivity, and team orientationOutstanding interpersonal skills for interacting with various client types (technical, end user, economic buyers)High sense of responsibility and eagerness to learnExcellent communication skills and focus on process improvementDigital savviness; experience in a GBS/SSCenvironmentPMP preferr...