Operations Analyst – Wireless Exceptions Role

Play a vital role as an Operations Analyst for Wireless Exceptions in York Mills, North York. Your focus will be on streamlining wireless order fulfillment and improving operational efficiency through analytical insights.
In this role, you will collaborate within a fast-paced team to address wireless order exceptions while ensuring operational excellence. Your proficiency in ERP systems and third-party logistics will be essential for supporting continuous improvement initiatives and enhancing customer satisfaction. This position requires strong analytical skills and effective teamwork to drive results.
Key Responsibilities:
• Manage and resolve wireless order exception issues
• Collaborate with Operations, Customer Care, and IT teams
• Analyze ERP systems for operational improvement
• Open and manage incident tickets efficiently
• Monitor performance metrics to identify trends
Requirements:
• Strong analytical and problem-solving skills
• Experience with E...