Operations Analyst

Overview

As the Operations Analyst (OA), you will performs moderately complex analysis related to operational functions that impact physical damage claims, service delivery, special risk extension and driver and vehicle administration. You will use financial, statistical, and business-focused techniques to understand trends, forecast future costs, and solve business problems. You will prioritize competing projects and develop plans of action to support the division in monitoring and controlling physical damage claim costs, operational processes, and resources. You will proactively identifies anomalies and unexpected trends, alerts appropriate management, and provide recommendations on appropriate additional work.

Responsibilities

• Develop solutions for moderately complex business problems through detailed business, root cause, cost benefit analysis and feasibility studies.
• Plan and execute data ollection and data anal...