Operations Analyst - (Fy26-Q4) - 4

Job CategoryOperationsJob Details**About Salesforce**Salesforce is the #1 AI CRM, where humans with agents drive customer success together.Here, ambition meets action.Tech meets trust.And innovation isn't a buzzword — it's a way of life.The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era?
You're in the right place!
Agentforce is the future of AI, and you are the future of Salesforce.
**Responsibilities**:- Manage internal case queue(s) inclusive of owning and triaging the request with leader, perform account forensics, executing the request, providing status updates to the leader, and closing out the case within the designated time frame- Help drive attrition mitigation by partnering with and guide Ren...