Found Description
Your Assignment
- Identify, document, and execute process improvements to enhance the efficiency and effectiveness of resource management, operational workflows, and cross‑functional coordination.
- Prepare and maintain detailed staffing and operational reports, including utilization, availability, productivity, forecasting, pipeline needs, trend analysis, and hiring recommendations.
- Partner with department heads, Practice Directors, and project teams on resource planning, reporting, staffing recommendations, and tooling support to ensure clarity on engagement status and delivery capacity.
- Perform end‑to‑end operational tasks across the project lifecycle, including Sales‑to‑Delivery handoff coordination, resource planning and assignments, project setup in Certinia PSA, project closeout, time‑tracking oversight, and account/engagement data updates.
- Monitor adherence to delivery processes and frameworks, ensuring accurate time‑tra...