Operations Agent at KWE

Elevate your career as an Operations Agent with KWE, one of Canada’s leading 3PL service providers. This role focuses on customer service excellence and internal coordination within a rewarding environment.
As an Operations Agent, you will support customer service and sales teams by facilitating smooth communication with internal members and external clients. You’ll assist with inquiries, resolve issues, and help meet customer needs while contributing to the company’s growth. This position is ideal for candidates eager to develop their skills in logistics.
Key Responsibilities:
• Provide outstanding customer service and handle inquiries
• Maintain accurate records of shipments and billing
• Generate monthly reports for management and customers
• Support sales with rate negotiations and quotes
• Coordinate shipments and ensure pre-alert notifications
Requirements:
• Formal training in a related field preferred
• 2-4 years of relevant experience
• Strong ...