Found Description
Reports to Administration Manager (CA) and collaborates with Delivery, Service, and Customer Experience teams to process work orders, and deliveries, support overflow calls, maintain accurate customer accounts, and reconcile delivery inventory.
What you’ll do:
Process daily service work orders
- Communicate discrepancies or issues to the appropriate contact
- Receipt of goods, materials, and labor in purchase order workflow
- Ensure work orders are processed in a timely and efficient manner
- Review open work orders and work with the service coordinator/technicians to resolve
- Ensure accuracy of asset movements and contract set up
Coordinate and communicate with customers
- Validate and review customer account information to ensure compliance and accuracy. Update system information as required and obtain any missing information as needed
- Provide additional support to the logistics team as ...