Found Description
Primary Responsibilities
- Successful implementation and management of the training department
- Training fresher, existing and experienced colleagues for all scopes of work in backend business of RCM
- Delivering training programs to employees using a variety of methods, including classroom instruction, e-learning and on-the-job training
- Review training needs and performance monthly basis and perform focus group, conduct feedback and monitor progress of the batches till they become productive as 100%
- Plan and implement an effective training curriculum, content and automation
- Collaborate with management to identify training needs (TNI or TNA) for all employees
- Regularly connect with ops, quality and training to enhance the training and identify the area of improvement
- Maintaining up-to-date knowledge of best practices in training and development and making recommendations for changes to training programs as re...