Found Description
- Support the implementation of the organization’s Operational Risk Management (ORM) framework aligned with enterprise risk governance objectives
- Strengthen enterprise-wide incident management process including incident classification, escalation, root cause analysis, remediation governance, and reporting;
- Establish and enhance operational loss recognition, loss event monitoring, and operational risk reporting mechanism;
- Oversee the maintenance and enhancement of the Loss Event Database (LED) and operational risk issue tracking processes;
- Coordinate and oversee the governance and escalation of operational incidents requiring referral to the Employee Action Committee (EAC), including cases involving negligence, misconduct, internal fraud, control bypass, policy violations and other employee-related risk events;
- Ensure appropriate incident documentation, root cause analysis, evidence consolidation, stakeholder coordination, and govern...