Operation Support Specialist at High Tech Genesis

Elevate your career as an Operation Support Specialist at High Tech Genesis in Ottawa. This role combines hands-on expertise in Agile software development with strong communication and operational skills.
You will play a vital role by supporting Agile and DevSecOps teams and ensuring optimal workflow. Your responsibilities will include coordinating between teams, enhancing processes, and maintaining clear communication with clients. Experience in customer service will be key to addressing and resolving inquiries promptly.
Key Responsibilities:
• Deliver daily operational support for Agile and DevSecOps teams
• Ensure efficient workflows and resolve technical issues
• Support sprint documentation and reporting activities
• Enhance coordination and operational planning processes
• Serve as a contact point for customer-facing inquiries
Requirements:
• At least one year of Agile software development experience
• Experience in a software development support rol...