Operation Management Specialist

We are seeking a Level operation Engineer to support and operate Windows and Linux workloads hosted on AWS, within a secure, multi‑account cloud environment covering UAT and Production.

This role focuses on day‑to‑day operational support, validation, troubleshooting, and remediation for OS‑level and cloud services, supporting AWS infrastructure initiatives involving secure ingress/egress, network firewalls, load balancers, and controlled connectivity. The engineer will work closely with cloud, network, and security teams in a regulated enterprise environment.

• Provide Level 2 operational support for:
• Windows Server (2016 / 2019 / 2022)
• Perform OS‑level troubleshooting, service restarts, performance checks, and log analysis.
• Windows: AD, DNS, GPO, WSUS
• Handle incidents, problems, and service requests via ITSM tools.
• AWS Cloud Operations Support
• S...