Found Description
DJI is looking for a detail-oriented customer support professional with 1-2 years of experience to assist clients, resolve inquiries, and provide operation support in a fast-paced environment.
Responsibilities
- Assist customers in a professional and friendly manner
- Handle customer inquiries and resolve complaints efficiently
- Manage communication through various channels, including email and phone
- Respond promptly to assigned tasks and follow up as needed
- Provide administrative and operational support to ensure smooth daily operations
Qualifications
- 1-2 years relevant work experience
- Strong communication and interpersonal skills
- Quick thinker with good problem-solving abilities
- Ability to handle customer concerns and complaints
- Detail-oriented and able to multitask in a fast-paced environment
- Proficient in basic computer application (e.g,...